Lean Product Consultancy

Creating a Lean Digital Product Delivery “Centre of Excellence” draws on MMT Digital’s 15 years of helping clients build digital products through an effective, iterative approach that focusses on delivering value to the business through a customer centric approach.

Although lean product delivery has been around for many years, focussing on rapid delivery of value to customers and reducing cost of delay, many companies struggle to shift from a project to a lean product mindset for a number of reasons:

An organisation may not be seeing value delivered quickly enough and may be struggling to have visibility on the issues/improvements.
Traditional delivery processes cause difficulties in the rapid acceptance of product features being delivered by teams and suppliers.
Larger initiatives lose sight of Agile practices and fall back to traditional project delivery methods that preclude short feedback loops through fast, small iterative releases.
Value streams are not well defined.
Legacy technical debt (e.g. monolithic platforms) require more traditional IT management processes and can make applying a lean product mindset challenging.
A partnership with a large System Integrator (S.I.), management consultancy or supplier that can be slow to change, either due to traditional contracts or outdated governance processes.
The product outcomes are poorly defined, or the features described are not well connected to the business case.
There is a lack of trust and cooperation between delivery teams and the product management team.
With many departments and suppliers involved, root causes for delays/waste can be difficult to understand with accountability being passed between parties.
A lack of in-house skills, creating a need to work collaboratively with an expert to upskill teams.
A lack of appropriate governance across a scaled agile engineering team.

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TYPICAL ACTIVITIES

Review existing ways of working, principles and frameworks to provide the ability to adapt.
Enable the flow of value and estimate the cost of delay and ensure the team understands the value of the product from the vision and business case and all the way through the product backlog to individual user stories.
Identify delays by reviewing the story life cycle.
Set a foundation of best practice as an internal capability by implementing a community of practice that provides a hub of information for product ownership.
Improve clarity of product development for all parties by reviewing tooling.
Define clear, valuable and effective experiences by implementing customer journey and story mapping practices.
Improve collaboration and trust by facilitating and mediating challenging cross-function product meetings

Typical Outputs

Implementation and documentation of world-class lean product delivery best practices & governance processes.
Defined metrics to demonstrate customer and business value, delivery predictability and continuous improvement.
Fully documented story lifecycle with clear backlog responsibilities.
Well defined backlogs and release planning processes.
Clearly defined outcomes and measurable KPIs for the teams to own.
An embedded internal capability with a product-oriented culture.
High-performing teams that are focussed on high-quality, valuable software.

If you'd like to find out more about our Lean Product Consultancy, please get in touch with Nick today.

Nick Rudd
Director of Growth

nick.rudd@mmtdigital.co.uk

+44 7540 470305

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